Effective on: 05/10/04(rev. 11/02/04)
IIL is a licensee of the TRUSTe privacy seal program.
If you have questions or concerns regarding this statement,
you should first contact:
International Institute for Learning, Inc.
110 East 59th Street, 31st Floor
New York, NY 10022
If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
IIL complies EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union
IIL collects customer information through its web site. We use this information to process orders and registrations, enhance our customers' shopping experience, and communicate with our customers about products, courses, services, and promotions. We do not share the information you provide us online with outside companies or third party entities expect for our already established relationship with NYU, which is elaborated below.
When you place an order or register with us, we collect your name, mailing address, phone number, and credit card information. We also collect your email address when you order from our web site, so that we can send you any necessary email messages related to your order - such as an order confirmation notice and send you information on products you may be interested in.
When you order or register with IIL over the telephone, we collect whatever information you choose to provide. In addition, we maintain a record of your product interests, purchases, and whatever else might enable us to enhance and personalize your experience with IIL. We also monitor site use and traffic patterns through server log files and cookies to improve our web site design and the products, courses, and services we offer. Though we do log IP addresses, this information is NOT tied to the user’s personally identifiable information.
If you use our blog on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
To update, correct or delete you user information
If at any time you would like us to correct or change any of your personal information on file, feel free to contact firstname.lastname@example.org or by phone at 1-800-325-1533 or +1-212-758-0177. Please be sure to include your email address, full name, and password(s) if you have any. You can expect a response to your request within two-business days.
Users have the option to opt-out of any email marketing related communications at any time simply by going to Unsubscribe. They also can call 1-800-325-1533 or +1-212-758-0177 or write to us at IIL Customer Services, 110 East 59th Street, New York, NY 10022-1380 to opt-out of email and/or postal mail marketing communications.
Use of Agents
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. We also use an outside company to enable our "live chat" service. These companies do not retain, share, store or use personally identifiable information for any other purposes.
IIL shares information with NYU for any co branded (NYU /IIL) registrations. This information is shared with NYU for registration and billing purposes only.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
A "cookie" is a small piece of information that many web sites use to help make shopping online easier. This information is stored on your computer's hard drive. IIL does not store personally identifiable information in your cookie.
Protecting your order information is our priority. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.
SSL encrypts your order information to avoid the decoding of that information by anyone other than IIL. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), SSL is active. You can also double-check by looking at the URL line of your browser: When accessing a secure server, the first characters of the site address will change from "http" to "https."
Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you'll be unable to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please call 1-800-325-1533 or +1-212-758-0177 to place your order or register over the phone.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, feel free to contact email@example.com
Links to Other Web Sites and Services
IIL's Web site may contain links to other sites that are not under our control. These web sites have their own policies regarding privacy. You should review those policies before visiting the web sites. IIL has no responsibility for linked web sites and provides these links solely for the convenience and information of our visitors.
Changes to this Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you by posting a notice on our Web site and/or by email.
Other Questions? Feedback?
Please let us know if there are other questions you have about shopping at iil.com. You may email us at firstname.lastname@example.org or call us directly at 1-800-325-1533 or +1-212-758-0177. Our customer service hours are Monday through Friday 9:00am to 5:00pm eastern standard time.