WHITE PAPER
PROJECT MANAGEMENT PROFESSIONAL (PMP)® CERTIFICATION RETURN
ON QUALITY (ROQ) - HOW TO MEASURE IT

By Willis Thomas


Willis Thomas

Return on Quality (ROQ) is an important concept for organizations to embrace as they strive to assess the value of initiatives they invest in.

This white paper explores under, above and around the box concepts to measuring ROQ, while reviewing the benefits of utilizing mix method approaches for measurement and evaluation.









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