Join the IIL Community
Receive updates, news and help
Learning Catalogue
Project, Program and Portfolio Management
PMP® and CAPM® Preparation
Agile Project Management
Business Analysis
Leadership and Interpersonal Skills
ITIL® (Information Technology Infrastructure Library)
Lean Six Sigma and Process Excellence
Microsoft® Project, SharePoint and Excel
Certification Bodies
Project Management Institute (PMI)®
Scrum Alliance
Loyalist Certification Services
Association for Project Management (APM)
International Institute of Business Analysis (IIBA)
International Institute for Learning

International Institute for Learning, Inc. (IIL)

Cancellation and Refund Policy
Cancellations received up to fourteen (14) business days before the course are fully refundable. After that, cancellations are subject to the entire course fee. Please note that if you do not cancel or do not attend the course, you are still responsible for payment. Substitutions may be made at any time. To make a substitution, cancel or reschedule a course, please contact your local educational consultant directly or call +1-800-325-1533 (US & Canada) or +1-212-758-0177.

If IIL finds it necessary to cancel a course due to low enrollment, a full refund will be made. IIL will not be responsible for participant’s airfare and/or hotel expenses or cancellation fees.

Dates, times and pricing of all IIL courses are subject to change.

On-demand products purchased from IIL are 100% guaranteed. If you are not satisfied with an on-demand product, it is eligible for return and refund if your request is received within five (5) business days of the date of purchase. Once a refund is issued, you will no longer have access to the on-demand product. To request a refund, please contact

If you purchased your class on CourseHorse, our cancellation policy applies to your purchase. If you need help canceling or have any questions, please visit CourseHorse.