International Institute for Learning, Inc.
Leadership and Interpersonal Skills
Leading Projects and Leading People
Applying the Project Framework and Leadership Principles
Print Download PDF  
Traditional Classroom
Course No.:
2 Days
14 PDUs / 1.4 CEUs
Virtual Classroom
Course No.:
Four 3-hour sessions
12 PDUs / 1.2 CEUs
Course Level:


  About the Program
This practical course integrates project management fundamentals with leading people principles.  This learning solution analyzes quality engagement performance through effective planning and control while also examining techniques to deliver results through and with people.

The course flow starts with a process orientation and an analytical, systems-oriented approach to initiating, estimating and controlling. It stresses the need for collaboration and clear communications among people, even from different teams. You will practice a number of critical skills for managing relationships and learn to understand the impact of accountability and trust.

The focus is on the potential for success when proper collaboration is achieved.  You will participate in a performance-focused setting designed to elicit maximum interaction, and to invite and challenge everyone to see and act differently.  By exploring concepts with your fellow learners within a safe environment, you will be able to develop and sharpen your skills.

Who Should Attend
Those participating on or leading projects

Performance Focus

  • Gaining heightened awareness of project management fundamentals
  • Understanding the basics of effective leadership and team dynamics
  • Exploring the fundamentals of why people follow others
  • Practicing tools and techniques that clarify expectations and motivate others

What You Will Learn
You’ll learn how to:

  • Identify the characteristics of a successful project
  • Identify and perform the major aspects of project initiation, project control, and close-out
  • Adapt your leadership and communication styles to better motivate others
  • Identify effective techniques for escalation, delegation and managing expectations

Course Overview
Day 1 – Leading Projects
Getting Started

  • Welcome and Introductions
  • Course structure
  • Course goals and objectives
  • Small Group Discussion:  Current Project Effectiveness – Current Issues and Challenges

Foundation Concepts

  • Fundamental Project Management concepts
    • Processing Groups and Project Life Cycles
    • Knowledge Areas
  • Competing Demands
    • What is a Project Plan?
  • Mix & Match Exercise: 
    • Identify your project lifecycle and key deliverables
    • Align current tools to PM Fundamentals (why use it) and your project lifecycle (when to use them)

Scope Management

  • Defining and prioritizing requirements
  • Small Group Exercise:  Create a scope document that links requirements
  • Establishing change control and escalation processes
  • Managing stakeholder expectations
    • Value Benefit Realization
    • Anticipating Needs
    • Responding to Scope Change Requests
  • Small Group Exercise: Stakeholder Assessment and Prioritizing Requirements

Deliverables Definition, Scheduling and Tracking

  • Best Practices in Defining Deliverables – Using a Work Breakdown Structure (WBS)
  • Responsibility Assignment Matrix (RAM)
  • Exercise – Building an Engagement WBS and Mapping Deliverables to Roles and Responsibilities
  • Scheduling
  • Monitoring and Controlling

Action Planning

  • Small Group Discussion:  Current Project Effectiveness – Best Practices & Opportunities for Improvement

Day 2 – Leading People
Effective Leaders

  • Exercise: Tallest Tower
    • Debrief: Team roles, responsibilities and interdependencies
  • Exercise:  Effective Leaders - Key Characteristics and Impact
  • Why people follow others

Effective Teams

  • Exercise: Compare Characteristics of a Dysfunctional versus High Performing Team
    • Discussion:  How to create team culture?
  • Team Work and High Performing Team Model
  • Trust
  • Accountability Model
  • Power of Diversity

Core Communication Skills

  • Exercise:  Communication Preferences
  • Communications model - Sender/Receiver
  • Essential Communication Skills
  • Difficult Conversations
  • Exercise:  Practicing Effective Communication Skills

Influencing Others

  • Exercise:  Techniques for Building Rapport
  • Sensitivity to Others
  • Ladder of Judgment
  • Networking
  • Exercise:  Power of Recognition

Effectively Delegating and Escalating

  • Delegating Approaches
  • Expectancy Theory
  • Escalating
  • Exercise:  Role Play

Recap & Closing

  • Exercise: Workshop Force Field Analysis
  • Reflection:  Personal Force Field Analysis


  • What did we learn, and how can we implement this in our work environments?
©2000-2019 International Institute for Learning, Inc.