International Institute for Learning, Inc.
Leadership and Interpersonal Skills        
Change Agility
A Personal and Organizational Competitive Advantage
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Traditional Classroom
Course No.:
2 Days
14 PDUs / 1.4 CEUs
Virtual Classroom
Course No.:
Four 3-hour sessions
12 PDUs / 1.2 CEUs
Course Level:

About the Program
It is perhaps an axiom to say that survival and success belongs to those who are prepared.  This workshop is not intended to be academic nature but rather to be useful, useable, and used habitually in preparing you as an individual and your organization for what some will see as challenges and others as opportunities.  The focus of this workshop is agility: the ability to continuously recognize what needs to be done, to address the need with speed and efficiency, and as a consequence, to be well prepared for future change.  The workshop presents a simple five-component model suitable for broad organizational change and for more focused personal change.  The manner of delivery emphasizes discovery, discussion, and exercises.

Those completing the workshop, committing to the principles addressed, and implementing the plans developed will be able to turn the management of change into an advantage as opposed to suffering under its impact.

Who Should Attend

  • Executives
  • Managers
  • Individual contributors
  • Anyone willing to commit to active listening and honest, timely sharing of insight and ideas.

Performance Focus
Discussion, discovery, and practice are the hallmarks of this workshop.  At least 60% of the time will be spent in application related exercises germane to you and your organization.

  • Discovering individual pre-disposition to change
  • Preparing to use change management as a competitive advantage
  • Applying normal every-day psychology in planning and dealing with change
  • Balancing  “intent-centric” and “plan-centric” operations
  • Utilizing core values and culture

What You Will Learn
At the end of this workshop, you will have learned the following:

  • How to assess the potential for dysfunctional behavior in yourself, your team, and your organization
  • What skills you need in order to improve and to become agile
  • Why it is essential to maintain points of reference in your personal and professional life
  • How to develop resilience in yourself and in others
  • When to focus on adjusting organizational values and culture to support agile performance

Course Overview

Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives


  • Establishing expectations: why this is important
  • Four entities: person, group, organization, & community
  • Two extreme “types” of people
  • Individual and leader roles, responsibilities, and liabilities


  • Technology driven change
  • Economic driven change
  • Culture driven change
  • Substitute driven change
  • Customer and client driven change
  • Skill driven change

Psychology and Normal Response to Change

  • Review of normal, expected behavior
  • Assessing the value of dealing with and leading change
  • Increasing reference points


  • Attributes of the continuum from Positive to Resistive
  • Preparing a personal plan to improve resilience
  • Summary of key tips, tricks, and processes from theory and practice

Core Values

  • Culture and core values
  • Recognizing reality
  • Difference between words and action


  • Assessment
  • Next steps


  • What did we learn, and how can we implement this in our work environments?
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