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Construction Program Management: Community Outreach Case Study

Vishal Verma

Senior Program Implementation Manager
Burns & McDonnell

About the Presentation

The success of built environment programs hinges not only on managing scope, schedule, and budget but also on effectively engaging with community stakeholders. Successful programs prioritize listening to and addressing the concerns of the affected community. While technical solutions may resolve specific issues, the organizational culture of the program management team significantly influences overall program outcomes. A misalignment between the program’s culture and its technical solutions can greatly reduce the likelihood of success. 

Key Takeaways

  • Understand the critical role of community stakeholder engagement in built environment programs 
  • Recognize the importance of aligning organizational culture with technical solutions to enhance program success 

About Vishal Verma

Vishal Verma is a Senior Program Implementation Manager for Burns & McDonnell. He is certified as a Project Management Professional and PMI-CP with more than two decades of experience in program, project, and construction management. Vishal develops specialized program management solutions on complex projects around the world. He works closely with major utilities in the United States and globally, delivering best practices for their design and construction projects and programs. 

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