Valerie Norton

Chief People Officer

Habitat for Humanity

How Servant Leadership Drives Success at Habitat for Humanity.

(Video presentation available March 7 – June 9, 2019)

A servant leadership culture engages employees and other stakeholders to create success and investment in the future. Servant leadership culture is not without challenges, but ideally results in treating people in the way they like to be treated. It also ensures that leadership is continuously seeking feedback and challenging itself to learn and improve.

At Habitat for Humanity International, a key element of our culture is our approach to servant leadership. Servant leadership includes a focus on: Integrity and moral reasoning; Serving followers not just for the good of the organization but for their personal development as well; Concern with the success of all stakeholders; Self-reflection and humility.

Habitat is currently refining our cultural values and leadership behaviors to drive and support an aggressive strategy of drawing nearer to a world where everyone has a decent place to live. We are inspired by this important mission, and we’re engaging our employees globally in defining how each of them will personally execute on the mission. Many of our employees are exceptionally committed to the mission and purpose of the organization driving high employee engagement, strong growth and resulting impact in providing decent, affordable housing around the world.


About Valerie Norton:

Valerie serves as the Chief People Officer for Habitat for Humanity International, where she leads the global people function of the strategic plan in support of HFHI global staff, nearly 1300 U.S. Habitat affiliates, and 60+ Habitat affiliated countries.